A collective voice to protect staff, safeguard stores, and restore trade integrity.
Retailers are part of everyday life in Australian communities. When crime rises, staff, customers, and neighbourhoods feel it first.
The Retail Safety Alliance is a national group of retailers, retail organisations, and industry participants working to make our local shopping environments safer.
Our members operate in suburbs, towns, and regional centres across Australia. They employ local people, serve local customers, and are often the most visible businesses in their communities.
Over recent years, retailers have seen a sharp rise in theft, intimidation, and violence. These issues are no longer isolated incidents; they are persistent, organised, and increasingly connected to wider criminal activity.
What retailers are witnessing on the ground is not acceptable. Crime is going unchecked in too many locations, placing staff at risk, undermining the safety of stores, and affecting the communities that surround them. This cannot continue as a normal or inevitable part of doing business.
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Leadership
The Retail Safety Alliance is led by an experienced executive and governed by a board that provides strategic guidance, independence, and sector-wide perspective.
learn moreWhat the Alliance focuses on and how it operates
Persistent theft and organised retail crime are placing pressure on staff safety, store viability, and confidence in local shopping areas.
Retail workers are facing growing levels of abuse, threats, and physical violence, particularly in convenience and small-format stores where exposure is highest.
Illegal trade, including illicit tobacco, is a key concern because it fuels organised crime, drives retail crime, and undermines lawful businesses, local jobs, and community safety.
How we work to improve retail safety
The Retail Safety Alliance brings together on-the-ground experience, evidence, and advocacy to drive practical change.
We:
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Listen to retailers and frontline workers to understand what is happening locally.
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Bring industry insights together to identify common patterns and risks.
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Advocate to governments, regulators, and enforcement agencies for stronger, more consistent responses.
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Support discussions with credible data, case studies, and real-world experience.
Our role is to help turn shared concern into coordinated action.
Retail safety in Australia is Under increasing strain
The Retail Safety Alliance is led by an experienced executive and governed by a board that provides strategic guidance, independence, and sector-wide perspective.
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Updates
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What we’re hearing
Across Australia, retailers, key experts and law enforcement are raising similar concerns
Join the alliance
The Retail Safety Alliance brings together Australian retailers and industry to address retail crime, protect staff, and strengthen community safety through coordinated advocacy and engagement.